:: Terms & Conditions
 

What is included?

7 stages / 8 nights fully accompanied trip

Mixed level of accommodations (4-star and 3-star hotels)

All breakfasts

All dinners

7 lunch packets, with 2  

Pick-up at Milano - Malpensa Airport

Drop-off at Milano - Malpensa Airport

All ground transportation

All luggage transfer

Services of our expert guides

Experienced service crew

Support vehicles

Cycligtours maps, cue sheets and elevation pro.

Photos and videos from the tour from Picassaweb.

What is not included?

Airfare

Travel and personal insurance

Additional hotel expenses i.e. phone charges, mini-bar, and gratuities.

Transport of the bicycle in the bus if the bus company wants extra for this.

Deposit must be paid no later than 5 days after ordering.

Your order is only accepted when Cyclingtours has received your deposit.

When you have paid the deposit it is at the same time considered that you agree with our conditions/terms.

Rest of payment shall be paid no later than 60 days before the tour.

If the final payment is not made as described, Cyclingtours has the right to consider the order as cancelled from the customer and there will be no refund of the deposit.

 

Cancellation:

Cancellation from the customer no later than 60 days prior to the tour the customer will receive money back with deduction of the paid deposit.

Cancellation from the customer from day 60 to day 21 prior to the tour the customer has to pay Cyclingtours 60% of the full price of the tour.

Cancellation from the customer from day 21 to day 7 prior to the tour the customer has to pay Cyclingtours 80% of the full price of the tour.

Cancellation shorter than 7 days before the tour or if the customer meet up to late or stay away will not give the customer any claim of refund.

Staying away or meeting up to late is considered as a cancellation and will not give the customer any refund.

Cylingtours has the right to under certain circumstances to increase the price if for instance the taxes, currency or oil prices rises.

Cyclingtours has no responsibility regarding delay of transport of the bicycles.

In case of force majeure, war, danger of war, civil disturbance, strikes, lockouts, epidemics etc. which can effect on the planned tour, Cyclingtours has the rights to claim payment from the customers  for the expenses they have had in connection to the planned tour. If those conditions should happen under the tour, the customer must pay for expenses already being held and payment for stay and home transportation.

If you have any complaint it has to be told immediately to the staff connected to Cyclingtours. Furthermore it has to be sent in writing no later than 7 days after the tour to Cyclingtours, att. Gert Caspersen, Hindbaervangen 70, 2765 Smoerum, Denmark.
 

Luggage Insurance:

It is the customers own responsibility that the luggage is brought on the tour. Damaged luggage or bikes will not be replaced or compensated from Cyclingtours. You have to check with your own insurance company. It is important that you have checked that everything is in order with your own insurance company.

Cancellation Insurance:

Can be offered though “Gouda” and doing your ordering you have to take decision if you want this insurance. It will cost you 6% of the price for the tour.

It is your own responsibility that you are fit and in good condition for the tour. Also that your health is ok to cope with what you can expect on this demanding tour.

All participants must were approved helmets under the stages.

If one of more stages has to be cancelled due to bad weather conditions, the participant must pay for bus transfer to the next hotel on the planned route.

It will always be the Chief guide/Tour operator who will take this decision.